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BELLA / BELLA PRO SERIES / CRUX / COOKS

Pressure Cooker Recall

Sensio is committed to the safety of our customers. In cooperation with the U.S. Consumer Product Safety Commission, Sensio is voluntarily recalling certain models of pressure cookers. We have identified that the pressure cooker’s lid can unlock and be removed during use, causing the hot contents to unexpectedly splash out, posing a burn hazard.

Sensio is offering a refund to all qualifying customers of $43.00 for electric units and $9.00 for stove-top units. If you paid more and provide satisfactory proof of purchase, you may qualify for a larger refund.

To determine whether your pressure cooker is subject to this recall, CHECK AND REGISTER HERE by following the instructions below.

Press Release FAQs

Step 1:

How can I tell if my pressure cooker is affected by the recall?

Look on the bottom of the unit for the BRAND name and ITEM # / MODEL #.

Click to Enlarge
Click to Enlarge

If your product matches one of the Item or Model #s below, your product may qualify for the recall. Please stop using it immediately and follow the instructions below to check and register.

If your product does not match any of the Item or Model #s, then it is not affected by this recall and you can continue to use it. Thank you for contacting us. We value you as our customer.

Select Your Model or Item Number Below:

Electric:

BELLA

BELLA PRO SERIES

Crux

Cooks


Stovetop

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Have you or someone you know experienced injury or death while using the product?
DO YOU HAVE A PROOF OF PURCHASE?
* Proof of purchase is not required. However, if you provide satisfactory proof of purchase, you may qualify for a larger refund.
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Thank you for registering for the recall.

Bella, Bella Pro Series, Crux and Cooks Pressure Cookers Recalled by Sensio Inc. Due to Burn Hazard

Recall Summary

Name of Product: Bella®, Bella Pro Series®, Crux® and Cooks® 6-qt., 8-qt. and 10-qt. electric pressure cookers and Bella 5-qt., 8-qt. and 12-qt. stove-top pressure cookers

Hazard: The lid of select pressure cookers reportedly can be opened under pressure if not used in accordance with the instruction manual, posing a burn hazard.

Remedy: Consumers should immediately stop using a pressure cooker affected by this voluntary recall and contact Sensio for a refund.

Consumer Contact: Sensio Inc. toll-free at 1-855-647-3125 from Monday – Friday 8:30 am - 5:00 pm EST, or go online at https://recall.sensiobrands.com for more information.

Recall Details

Units: About 581,800 electric pressure cookers and about 278,000 stove-top pressure cookers

Description: This voluntary recall involves Bella, Bella Pro Series, Crux and Cooks 6-qt., 8-qt. and 10-qt. electric pressure cookers and Bella 5-qt., 8-qt. and 12-qt. stove-top pressure cookers. The Brand name and Item # / Model # are located on the bottom of the unit.

The following Unit #s and Model #s are included in this recall:

Brand Electric: Unit #   Brand Stove-top: Model #
Bella 14467 14570 14595 14682
14710 14718 14719 14780 		  Bella JY-PC20US-5P
JY-PC24US-8P
JY-PC26US-11P
Bella Pro Series 90072 90073  
Crux 14721  
Cooks 22276  

Incidents/Injuries: Sensio has received approximately 55 reports of consumers able to open the pressure cooker’s lid under pressure which can cause burn injuries.

Sold at: Department stores, club stores and mass merchandisers nationwide including Macy’s, J.C. Penney, Lowe’s, Kohl’s and Target, and online at Amazon.com and other websites from approximately Sept. 2015 through Sept. 2020 for about $36 to $69 for electric pressure cookers and $14 to $22 for stove-top pressure cookers.

Distributor: Sensio Inc., of New York, NY

Manufacturer: Guangdong Meiman Group Zhuhai Meiman Electrical Appliance Co., Ltd., Redfield Group Co. Limited and Ningbo Qiao Mama Cookware

Manufactured in: China

Photos:

Click to Enlarge
Click to Enlarge

Labels on bottom of recalled pressure cookers


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About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800

FAQ

We are conducting this recall to keep our customers safe and prevent potential injuries by removing the affected products.
The pressure cooker’s lid can unlock and be removed during use, causing the hot contents to unexpectedly splash out, posing a burn hazard.
Look on the bottom of the unit for the BRAND name and ITEM # / MODEL #. If your product is any of the ITEM or MODEL #s below, then your product is part of this recall. If not, then your product is not in this recall.
Brand Electric: Unit #   Brand Stove-top: Model #
Bella 14467 14570 14595 14682
14710 14718 14719 14780 		  Bella JY-PC20US-5P
JY-PC24US-8P
JY-PC26US-11P
Bella Pro Series 90072 90073  
Crux 14721  
Cooks 22276  
Your product is not covered by the recall. You can continue to use your unit. Thank you for contacting us. We value you as our customer.
Your product may be covered by the recall. Please stop using it immediately. We ask that you participate in the recall by registering online at https://recall.sensiobrands.com. After we verify the information you provided, we will arrange for you to return your unit to us via Federal Express – free of charge. After we receive the unit, we will process your refund.
If you do not have the purchase receipt, you will receive $43 for an electric model and $9 for a stove-top model. If you do have the purchase receipt, you will receive a refund in the amount that you paid for the product.
You will receive a full refund for what you paid for the profit if you have the purchase receipt. If you do not we are providing a fair refund taking into account the product age, reasonable allowance for use, rebates provided, and lack of MSRP.
No. We are asking all customers to immediately stop using the product and participate in the recall.
Yes.
Please allow 2 weeks from the date we receive your unit.
No. If you qualify to participate in the recall, you will receive a refund.
You can contact us by sending an email to recall@sensiobrands.com or calling us at 1-(855) 647-3125 (toll-free). We will be happy to assist you.